What is Buyer Protection?

Buyer Protection is a set of guarantees provided by Maneliscouture.com that enables buyers to shop with confidence on our website.

You are protected when:

· The item you ordered did not arrive within the time promised by us.

· The item you received was not as described.

· The item you received that was assured to be genuine was fake.

Who is eligible for Buyer Protection?

Only buyers who have purchased items on Maneliscouture.com are eligible for Buyer Protection.

Current accepted payments on Maneliscouture.com include:

· Cash On Delivery

When am I protected by Maneli’s Couture Buyer Protection?

When the item you ordered did not arrive within the time promised by us?
When the item you received was not as described.
When the item you received that was assured to be genuine was fake.

The following cases are not covered by Buyer Protection:

Claims that an item was not delivered when our records show that it was
Claims that an item is not as described when our records can prove that it is.

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